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Project details
- Zapier Desk
- Codeigniter
- Custom Web Development
- CodeIgniter, PHP, MySQL, Responsive Design, API Integration
- Data Extraction Software
Value:
$2.5K
Overview
Zapier Desk – Revolutionizing data extraction with cutting-edge software and OCR capabilities. The client required a scalable and lightweight web application with robust backend functionality to manage support operations effectively.
Objectives
✔ Develop a fully customized ticketing system using CodeIgniter
✔ Ensure fast and responsive frontend for smooth user experience
✔ Integrate third-party APIs for task and communication automation
✔ Enable role-based access for admin, agents, and users
✔ Build a secure backend to handle sensitive client data
Key Features Implemented
✔ API-based integrations for notifications and task flow
✔ User authentication with role permissions
✔ Mobile-friendly and lightweight UI/UX design
Development Highlights
✔ Developed using CodeIgniter MVC architecture for clean codebase
✔ Utilized AJAX for seamless data loading and real-time updates
✔ Implemented secure login/session management and data validation
✔ Integrated external APIs for enhanced task automation
Results
✔ Successfully deployed a high-performance support automation platform
✔ Enhanced operational efficiency for client teams
✔ Improved customer engagement with faster response workflows
✔ Easy scalability for adding new modules and integrations
